Answers

Frequently asked questions

Minimums, pricing, delivery, packaging and payment — the things procurement asks before the first order.

Delivery

How fast can you deliver?

Same-day in Bengaluru, Pune, Mumbai and Delhi NCR for orders confirmed before the 2pm cut-off. Next-morning in Hyderabad, Chennai, Kolkata and Ahmedabad. Other locations are typically 48 hours — send us the pin code and we'll confirm.

How do you keep the flowers fresh in transit?

Pre-cooling before packing is the step that matters most and the one most suppliers skip. We pull field heat down to 2–4°C, pack in ventilated corrugated boxes with wet or dry packing as the flower requires, and move under temperature log by air or reefer road.

Can you deliver directly to an event venue?

Yes, and it's what we prefer. We deliver to venue, warehouse, or split across multiple drop points in the same city. Every consignment comes with a count sheet and photo record at handover.

General

What is your minimum order quantity?

It varies by flower. Roses start at 300 stems, sunflowers at 300 stems, lotus at 300 stems, marigold at 25kg and juhi at 5kg. For a first order we can usually arrange a smaller trial consignment so you can check grade and vase life before committing to volume.

Do you sell to individuals or only businesses?

We're a wholesale B2B supplier. Our minimums, packaging and pricing are built for event companies, corporates, hotels, planners, decorators, florists and temple trusts. For a single bouquet or a home function, a local retail florist will serve you better.

Orders

What if the flowers I ordered aren't available?

We agree a substitution policy with you before the season starts, so there's never a surprise. In practice we quote from two sourcing hubs for every order, which means a crop failure at one farm rarely reaches you at all.

Can I set up a recurring weekly order?

Yes — standing weekly and monthly orders are a large part of what we do, particularly for hotels, corporate offices and temple trusts. Recurring accounts get contract pricing and a fixed delivery slot.

What happens if a consignment arrives damaged?

Photograph it at handover and tell us the same day. Verified quality claims are credited against your next order or replaced on the next available run, your choice.

Can you handle destination weddings and tier-2 cities?

Regularly. Send us the venue location and the date — if it's reachable within our cold-chain window we'll quote it, and if it isn't we'll tell you that honestly rather than risk your event.

Pricing

How is wholesale pricing decided?

Three things: season, grade and volume. Rates move week to week with harvest conditions and spike hard around festivals. Spot orders are priced at the day's rate. Contract clients get a fixed rate for the quarter, which is the main reason to move onto a contract.

Do you offer credit terms?

First orders are prepaid or paid on delivery. Once we've run a few consignments together we can move you to 15 or 30 day terms. Every delivery ships with a GST invoice for your procurement file.

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